Welcome
When we first opened our doors in 2018, we had a vision: to give Waterlooville something it could be proud of.
The idea began with a love for “posh fried chicken,” something that’s affectionately been known as dirty food. Over the years, that vision has evolved, and Koop+Kraft has grown into a steakhouse offering our classic burgers and fried chicken as well as mouthwatering steaks.
What hasn’t changed is the passion behind it all—serving high-quality comfort food with a twist. Koop+Kraft has become a favourite spot for locals to gather, whether it’s for a celebration or a relaxed evening out.
FAQs
Dining in
IF I BOOK TO SIT AT THE BAR/COUNTER, ARE WE STILL OKAY TO EAT?
It’s absolutely fine to sit at these tables and order food.
DO WE NEED TO PRE-ORDER?
For tables of eight or above, we do ask for pre-orders where possible to help with our speed of service and to ensure we have everything in stock.
WHAT ARE YOU SUNDAY ROAST TIMES?
We offer our Sunday Roast from 12pm every Sunday. We keep going until we run out or until around 5pm which is when we offer main menu only - whichever comes first!
ARE YOU DOG FRIENDLY?
In the early evening, we allow well-behaved dogs into some parts of the restaurant. As the night goes on though we're a little too tight for doggies we're afraid!
DO YOU HAVE HIGHCHAIRS?
We have a few highchairs on a first-come, first-serve basis available.
Bookings
I’M HAVING TROUBLE BOOKING A TABLE ONLINE, CAN YOU HELP?
Of course! We can try but most of our table booking options would be displayed online, if you can’t find a time you want then it’s likely we’re already fully booked for that timeslot.
I’VE BOOKED A TABLE BUT CAN’T MAKE IT, WHAT SHOULD I DO?
Please give us as much notice as possible we are a small business and this impacts us greatly anything less than three hours notice will put our Booking Policy into effect.
$5.00 per head - You may be charged this fee in case of a no-show or late cancellation.
BOOKING POLICY
$5.00 per head - You may be charged this fee in case of a no-show or late cancellation.
CANCELLATION POLICY
You can cancel until 20 minutes before your reservation without being charged. You may be charged in case of later cancellation.
HOW NECESSARY IS IT TO BOOK?
Whilst we do accept walk ins, we advise booking a table to avoid disappointment in the event there are no spaces available on your arrival especially during busier times.
ARE CHILDREN ALLOWED IN THE RESTAURANT IN THE EVENING?
Of course - well-behaved children are welcome at all times!
WE ARE CELEBRATING A BIRTHDAY, CAN WE DECORATE OUR TABLE?
Feel free to bring decorations, we just ask that you please do not bring confetti as this stains our tables.
WE WANT TO STAY LATER THAN OUR TABLE BOOKING, IS THIS POSSIBLE?
Each table is allocated for 2 hours before it can then be rebooked. If you would like your table for longer, please call us on 023 9225 5100 and we will try our best to accommodate this.
I NEED TO ADD AN EXTRA PERSON/S TO MY TABLE BOOKING IS THIS POSSIBLE?
It depends on your table size and which table you have been allocated. Please call us on 023 9225 5100 and we will try our best to accommodate this.
There are a number of benefits by ordering through our app, including better discounts and less ordering restrictions – so we highly recommend that you download the app.
WHAT’S THE BEST WAY TO ORDER?
The easiest way to order is via our Koop+Kraft app! Although you can also order by calling us or using Just Eat.
There are a number of benefits by ordering through our app, including better discounts and less ordering restrictions – so we highly recommend that you download the app.
WHERE DO YOU DELIVER TO?
We currently deliver to PO7 & PO8.
HOW LONG DOES IT TAKE FOR DELIVERY?
We aim for 30-45 minutes on average but during our busiest periods this may creep up towards an hour.
WHAT SHALL I DO IF SOMETHING IS WRONG WITH MY ORDER?
The quickest way to solve any delivery issues is phone, or alternatively message us via our social platforms
General
WHAT ARE YOUR OPENING HOURS?
We're open six days a week. Tuesday - Thursday from 5pm until 10:30pm. Friday and Saturday from 4pm til late and then Sunday from 12pm.
HOW CAN I CONTACT YOU?
You can call us on 023 9225 5100 or alternatively email us at hello@koopkraft.co.uk
We do. Well, not vouchers but our very own Koop Coins. Each is worth £10 and can be bought from inside the restaurant.
DO YOU OFFER GIFT VOUCHERS?
We do. Well, not vouchers but our very own Koop Coins. Each is worth £10 and can be bought from inside the restaurant.
DO YOU OFFER EMERGENCY SERVICES DISCOUNT?
Of course! We have an active discount code on the blue light app.
DO YOU HAVE PARKING?
There’s a pay and display car park on the opposite side of the road to the side of the restaurant. This is usually free after 6pm too!
We hope we’ve covered everything but if we haven’t answered your question please contact us – here
Dietary Requirements
ALLERGEN INFORMATION
If you have an allergy please contact us before you book so we can discuss. Please also let us know when you book and let the waitress know at the time you order, these steps are so we can make triple sure your meal is prepared with the utmost care to minimise cross-contamination.
IF YOU'RE ORDERING FOR TAKEAWAY...
Then please let us know in the order notes regarding any allergies you may have as well as specifying each item it effects.
DO YOU CATER FOR GLUTEN FREE?
We do! Please look out for the GF next to items. We can also offer other GF options so please get in contact to discuss.
DO YOU OFFER VEGETARIAN OPTIONS?
We do! Look out for the V next to items.
DO YOU OFFER VEGAN OPTIONS?
We do! Look out for the (Pl) symbol, we can sometimes offer other vegan options so please get in contact to discuss.